Rastal offers you free international returns. If only you received item(s) not in the original condition.

you must inform us within 5 calendar days of receiving your order by contacting us.

Once we receive your returned item(s) we will refund you as promptly as possible. Please note that it may take up to 14 working days for the refund to appear in your account depending on your bank or payment provider.

If the condition of your item(s) meet our Returns Policy, you will be refunded the full value of your purchase minus the shipping costs. Customs duties, taxes, clearance and handling fees are also non-refundable as they are paid to third parties.

If you paid using Cash on delivery, then money will not be refunded
But instead, credit will be added to your account to be used whenever you wish.

* your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.

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